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Frequently Asked Questions
GENERAL INFOABOUT LASH EXTENSIONSAPPOINTMENTS & BOOKINGCHOOSING A LASH SETWHAT TO EXPECTAFTERCARELOYALTY PROGRAM
Sheer Lash & Beauty is a home based lash studio located in the Pine Creek community of SW Calgary, near Legacy. All services are by appointment only. Walk ins and same day appointment requests are not accepted.Regular Business HoursMonday to Thursday: 9:00 AM to 5:00 PMFriday: 9:00 AM to 4:00 PMWeekends & Statutory Holidays: ClosedAppointments outside regular business hours may be accommodated upon request and subject to availability, with additional booking fees.Weekday appointments must be scheduled to finish by 7:30 PM.For pricing and booking requirements, please review our Outside Regular Hours & Holiday Bookings policy.To request a special appointment, contact us at 587 896 2327 or info@sheerlash.ca 💕
Yes. Sheer Lash & Beauty is a home based personal service facility inspected by Alberta Health Services Environmental Public Health.Our studio follows applicable provincial hygiene, sanitation, and personal service requirements to provide a clean and safe treatment environment.
You can review our complete Studio Policies before booking.For questions, contact us at 587 896 2327 or info@sheerlash.ca. If we're assisting another client, we'll respond as soon as possible.For personalized advice, you're welcome to book an in-person Lash Extension Consultation.
Yes! Our studio is located in a pet friendly home with a cat and dog. However, the lash studio is a designated pet free space that is cleaned and sanitized between appointments.Clients may occasionally encounter our pets in shared areas of the home.If you have pet allergies, please let us know before booking so we can discuss appropriate precautions.
Sheer Lash & Beauty may modify, postpone, or refuse a service when necessary for client safety, natural lash health, or studio policy compliance.Reasons may include:Health & Safety: Active eye infections, allergies, sensitivities, or medical conditions that make treatment unsuitable.Natural Lash Health: Weak, damaged, or insufficient natural lashes that cannot safely support the requested extensions.Service Suitability: Requested styles or expectations that cannot be achieved safely or realistically.Studio Policies: Repeated booking violations, failure to follow essential service requirements, or disrespectful behaviour.All service decisions are made with client safety and the health of your natural lashes in mind.For complete details, please review our Health & Safety and Natural Lash Health & Suitability policies.
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