SHEER LASH & BEAUTY

Sheer Lash and Beauty is a home based lash studio located in the Pine Creek community of SW Calgary near Legacy.Appointments are available Monday to Friday from 9:00 AM to 5:00 PM and are offered by appointment only.Appointments outside regular business hours, on weekends, or on statutory holidays may be available upon request and are subject to additional service fees and availability.For full details on extended hours, after hours, and holiday booking policies, please visit the Policies section of the website.To inquire about availability, please contact 587-896-2327 or info@sheerlash.ca 💕

Yes. Sheer Lash and Beauty is a fully approved personal service facility under Alberta Health Services (AHS). My home-based studio was inspected and approved for providing lash extension services in compliance with AHS hygiene and facility standards. This ensures all equipment, tools, and procedures meet provincial safety and sanitation requirements for your peace of mind.

You can review our policies by clicking here. If you have any quick questions, feel free to reach out to your technician at 587-896-2327. Please note that I might be with another client when you call or text, but I'll get back to you as soon as possible. For more detailed inquiries, you're welcome to book an in-person Lash Extension Consultation.

Yes. My studio is located in a pet-friendly home. While my lash room itself is a designated, pet-free space that is thoroughly cleaned and sanitized before every appointment, clients may occasionally cross paths with our cat in shared areas.If you have pet allergies, please let me know prior to booking so I can take additional precautions to ensure your comfort.

We accept cash, E-Transfer, Credit/Debit, PayPal, Google/Apple Pay, and Sheer Lash eGift Cards. Payment is due after your appointment unless prepaid. You can prepay online using Google Pay, Apple Pay, or Credit Card at the time of booking. If you have a promo code, be sure to apply it before finalizing your payment.

Yes, eGift Cards can be purchased directly on our website here.These digital gift cards can be customized with your desired amount, delivered instantly or scheduled for a later date, and used exclusively for Sheer Lash and Beauty bookings and product purchases. They never expire, making them a great gift for any occasion!Please note: eGift Cards are final sale, non-refundable, and cannot be redeemed for cash.

You can manage your appointment online if it is more than 24 hours before your scheduled appointment time. If you booked the appointment yourself through the website, you will have the option to: • Reschedule your appointment • Cancel your appointment If your appointment was booked by your technician, only the cancellation option will be available online. To reschedule these appointments, please contact your technician directly. To access your appointment online: Log into your account using the email address you used to book. Click the menu icon "☰". Select Profile, then Booking History. Click Manage on the appointment you wish to change. You will receive a confirmation email once your change is complete. Online changes are no longer available within 24 hours of your appointment. If you need to cancel or reschedule during this time, please contact your technician directly by text message at 587.896.2327. Please note that changes made within this timeframe may be subject to cancellation fees. Cancellation Policy • Cancel 24+ hours in advance: Full refund if prepaid. • Cancel within 24 hours: 50% of the service cost plus tax will be charged. • No show appointments: 100% of the service cost plus tax will be charged. Any booking deposit paid will be applied toward the applicable cancellation or no show fee.

We do not offer refunds for services. If you're not satisfied, please contact your technician within 24 hours to discuss adjustments. Our cancellation policy is as follows: - 24+ hours notice: Full refund (if prepaid). - Late cancellations (within 24 hours): 50% of the booked service cost (plus tax). - No-shows: 100% of the booked service cost (plus tax). Your booking deposit will be applied to any cancellation/no-show fees. After two late cancellations or no-shows, a 100% non-refundable deposit is required for future bookings.

Service may be refused due to, including but not limited to: - Allergies or sensitivities to lash extension products or adhesives.- Active eye infections, contagious eye conditions, or other conditions that may make the service unsafe.- Weak, damaged, or unhealthy natural lashes that cannot safely support extensions.- Previous adverse reactions to lash extensions or adhesive.- Medical conditions or medications that may contraindicate lash extension application.- Unrealistic expectations regarding the results that can be safely achieved.- Failure to follow studio policies, including repeated late arrivals, missed appointments, or booking policy violations.- Repeated improper aftercare or retention concerns that prevent safe or effective application.- Disrespectful, abusive, or inappropriate behaviour.- Any situation where the technician believes proceeding with the service would be unsafe or not in the client's best interest.